All has been quiet on the Comcast Cable front. A little too quiet.
Wednesday, June 4
Received a phone call from Comcast who was following up on our situation. I explained everything that happened the previous day and how another 1 to 2 weeks of this issue is unacceptable. At the end of the conversation, the Comcast rep stated he would contact a Field Supervisor to see what could be done.
Oddly enough, we did not have any issues with the cable signal dropping. There were a couple of times in which the signal would pixelate, but it lasted only about a second each time. Is the problem resolved? That’s a good question.
Thursday, June 5
Once again, we did not have any issues with the signal being dropped. As with the previous day, we did have the picture pixelate a couple of times in the day, but that’s it. We never received a follow-up call again from Comcast to let us know if anything was worked on or the like. I don’t want to assume the issue is resolved yet. It could be just the really windy days cooling the box outside. Looks like another wait-and-see situation.